Return Policy
 
Due to the fact that our products are intended for a one time use, we strictly enforce our return policy.  For all products starting with UO- item number the return policy is 7 days since the receipt.  Shipping and handling is not refundable and return shipping expense is the customer’s responsibility.  For all other items the return policy varies.  Please contact us if you have any questions prior to ordering.  All damaged items must be reported to us within 3 business days of receipt.  We will either replace the item or issue a full refund.   In case the items are arrived damaged, we will cover the shipping costs both ways.   When returning the items to us, please make sure to include your packing slip.  Please pack the items the same way as it was packaged for you.   We reserve the right to charge up to 50% restocking fee if the returned item is in used/damaged condition.

Wholesale Customers:  We appreciate your business.  In order to provide the best available prices on the market, all of our products are final sale.   We will replace all damaged items within 3 business days of receipt.   Please contact us for an RMA number prior to shipping the items back to us.  

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